Terms and Conditions

Price Match Guarantee

Adult Pleasures Adult Shop will price match any advertised competitors price. To Submit your price match please use the messenger at the bottom right of the screen. Price Match Excludes (Ebay, Amazon, Google Shopping, and must be In stock at time of purchase).

All Price Match Request Must Include

  • Website of Advertised Price
  • Price Advertised
  • In-Stock with Competitor

Please Note: Price Match Guarantee is not valid after order is placed.

Shipping

Please see Shipping and Handling Page for more info.

Once an Order has left our warehouse we are unable to make changes to orders so please make sure that:

  • What you have ordered is correct
  • Shipping Address is correct
  • Contact Information is Correct

Contact

We will only contact you if absolutely necessary. Times that we will contact you are:

  • Email through updates ie. tracking numbers, payments, abandoned carts, or your shipping details are incorrect.
  • We will only call you if we cant get in touch via email

Note: If you have not received tracking numbers or confirmation email, please check your spam folder and make sure that you add customerservice.adultpleasures@gmail.com to you contacts. If you still haven’t received anything please contact us ASAP to find out why.

Payments

We process all payments through PayPal. PayPal also lets you pay by card without an account. Click for PayPal Terms and Conditions here.

Refunds & Returns

We will only issue a refund for Faulty Items or if we are unable to fulfill your order. A member of our team will contact you first.

We do not offer refund for change of mind so please choose carefully.

Note: Purchaser is responsible for return shipping cost.

Coupons

We send out coupons to our Newsletter Subscribers Only. If you are interested in receiving coupons please sign up to our Newsletter at the bottom of any page.

Note: Coupons are only for use with items that are not on sale. Our on Sale items are already reduced to the best prices available.

Payment Disputes

Please contact us via email before disputing a a transaction with Paypal or your financial institution. A member of our team will generally get back to you within 48 hours.

Please ensure you are the card holder or have approval from the card holder before ordering. We reserve the right to prosecute people to the full extent of the law for fraudulent transactions. For transactions sent to collections, we reserve the right to charge interest at 10% per annum plus the fee associated with collecting your debt.